8 Stitch Automation
Services

Four kinds of work, built around what's eating your week.

Each project starts small and scoped — one workflow, tested against real examples from your business — before anything gets handed off.

Inquiry triage & reply drafting

Incoming orders and questions get classified, routed, and drafted in your tone — ready to send or waiting for your review.

Good fit if your inbox is where orders, quotes, or support requests actually happen, and replying is eating hours you don't have.

Phone & call agents

Automated voice agents handle routine phone inquiries, log the details, and hand off anything that needs a human.

Good fit for businesses fielding repetitive phone questions — hours, pricing, order status — that don't need a person every time.

Logging & reporting

Every inquiry, order, and reply lands in a live sheet or dashboard — no more digging through inboxes for status.

Good fit if you're currently tracking things across scattered emails, texts, and sticky notes.

Workflow builds

Purpose-built n8n workflows connecting the tools you already use — no rip-and-replace, no new software to learn.

Good fit for anything specific to how your business runs that doesn't fit a template — most projects end up here.

How it works

Three steps, start to handoff

01 — Discovery

Map the current process

We walk through exactly how work moves through your business today, by hand, and find where automation actually saves time.

02 — Build

Build in your voice

Workflows are built and tested against real examples from your business, not generic templates.

03 — Handoff

Run it, adjust it, own it

You get a working system, documentation, and ongoing support to adjust it as your business changes.

FAQ

Common questions

How long does a typical project take?

Most first workflows go from discovery to a working handoff in two to four weeks, depending on how many systems it needs to connect to.

Do I need to already use n8n or similar tools?

No. The workflow runs behind the scenes — you keep using email, phone, or whatever you already use day to day. Nothing changes on your end unless you want it to.

What if my business is very specific to my industry?

That's the normal case, not the exception. Every build starts by mapping your actual process rather than starting from a template.

Is this a one-time build or ongoing?

Most clients stay on a monthly retainer so the system gets adjusted as the business changes, rather than going stale after handoff.

Not sure which of these fits your business?

That's what the first conversation is for — send a note and we'll figure it out together.