8 Stitch Automation is a solo-operated consultancy built on a background of hands-on IT support for small and mid-sized businesses. That background shapes how every project runs: practical systems, built to be understood and maintained by the people who use them — not black boxes.
The practice works with a small number of clients at a time, on retainer, so each system gets real attention rather than a one-time handoff. Projects usually start with a single workflow — email triage, a phone agent, a reporting sheet — and expand from there as trust builds and the fit becomes clear.
Work is carried out remotely, with the same standard of responsiveness and follow-through regardless of time zone.